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Status: Single
City: Detroit
State: Michigan
Country: US
Signup Date: 4/18/2007

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Sunday, November 02, 2008 

Current mood:  thoughtful
Category: Goals, Plans, Hopes
Dear prospective voter,

I've been thinking about the day after the elections, anxious about the results. I keep thinking, not about who's going to win, but what I will feel when I hear the results. I believe in private ballots and everyone's right to make their own decisions, so I'm not asking who are you voting for, but rather, what are you voting for?

When you go to vote on the 4th, think about what you'll feel on the 5th... If your guy wins, you'll of course, be happy and excited... but why? Because you beat the other guy? Because the guy you didn't want, didn't win? Is that all? On Nov 5th, when your guy wins, will you feel hopeful or optimistic? Will your feel relieved about your future? Will you anticipate change? Will you have a resolve to do your part to make this country better? Will you breathe a sigh of relief? Will you be telling people who didn't vote for your guy, that things are going to be OK?

If your guy loses, what's that feeling you'll feel? Fear? Dread? Do you fear that "your worst fear" has come true, that there'll be more of the same, or that things will get worse? Do you really believe that? Put yourself in that moment. If you've just heard that your guy lost, what's that feeling? Why? What do you dread will happen?

Take a moment and think about November 5th and think about what you're really voting for. Are you voting out of fear or out of hope? Does your candidate give you hope about November 5th and the days to come? Does the other candidate fill you with dread for the future of America? Are you fearful? Does your heart sink at the thought of the other guy as president? Is all your focus on why the other guy is wrong for the country? Do you understand the future that your candidate is promising you? Do you personally care or are you just going along with the party? What will your candidate make you feel on Wed? Will you feel hope? Does you candidate give you something to believe? Will your confidence in America's future be restored, reaffirmed or reassured? Bias, party affiliations and bad press aside, think, really think, about what feeling your candidate will bring you on Nov 5th and what you expect from them on Jan 20th.

This email isn't a ploy to talk you onto Obama's bandwagon or scare you into McCain's camp... or vice versa. This is just an email to make you consider what you're really voting for. What do you want? What are you expecting? What will you feel? Think about that moment. Think about your decision. Think about Why. Do your homework. Find out what kind of future your candidate is offering you and your home. Envision that future, then vote for it. Do what you have to do on Nov 4th at the polls with your vote. Make your decision for what you'll experience on November 5th when one man is chosen.

I hope your candidate, whomever he may be, gives you something to hope for, and not just fear. Ultimately, I hope that your confidence for your future is not in the limited power of any man, but in God. I hope that you pray for whomever is elected President as well as for your Reps and Senators.
Thursday, May 22, 2008 

Current mood:  vexed
Category: Jobs, Work, Careers

I received an email which inspired me to blog again. It came from my favorite traveling rescource, Airfarewatchdog.com (That's how you know I love you. I didn't hoard the good stuff.) So this is what I received:

Hi there Jayne Marie,

Did you hear about American Airlines? Well, hot on the heels of last month's new $25 fee for checking a 2nd bag, comes news that they'll soon charge $15 for your first checked bag. And that's not all. They also plan ..ting back domestic flights, and laying off workers, all in an attempt to cover the jump in fuel costs. Will other airlines follow? Details in the blog.

So here's what I have to say about that. SELL! SELL! SELL! Sell you AA stocks if you have any, because AA is going to be out of business no later than 2011(I'm thinking as soon as 1st quarter 2010). Seriously, I no exchange expert, but I know a stupid decision when I hear one. I believe they will be out of business by 2011, if not sooner and chances are they're going to have to sell their company to another company - lol probably a foriegn one!

In fact, I have to wonder how good business must have been in order for them to feel secure in charging people more for something like this. Truly, I'd be curious to know before they announced this baggage charge, what their fees were like and how many seats did they actually fill percentage-wise.

See, if you run a monopoly you can charge whatever the heck you want... but with so many options... American Airlines simply isn't one anymore. It's not like they had the best fares to start with. So you have a company that tends to be pricey on fares, cutting back on flights and staff WHICH MEANS YOU'LL BE WAITING LONGER, you won't find as many good flights, and service will go down... Then, add to that you, now have to pay $15 - $40 additional dollars per person if you plan on taking any clothes on your vacation!

That's like ordering a soft drink at McDonalds and they tell you, "Well if you want that with a cup and straw, it's going ot be extra!"
!!!!!!!
 
And is there any garauntee that my baggage is going to arrive in great condition... that it arrive at all and I'm not going to have to wait in baggage claim? that nothing's going to be broken, spilled, destroyed or stolen? When I look out of the plane, and I going to see  people carelessly throwing bags underneath like its nothing more than caution in the wind?
NO! Of course not!
 
Unless they start giving away 1-night free hotel rooms, 1-day car rentals, free gas cards, or free weekend/ week long airport parking & shuttle service, then they can't get away with charging more for baggage in poor economic times while they have so much competition and again, they're rates weren't the best to begin with.
 
Luxury Airlines are going out of business people, right along with SUVs and Customer Service.Speaking of which... If there is an award for worst customer service, they deserve it! In hard times, people scale back. Period!
 
People can't afford to drive to their destinations any longer, so they're looking to fly. But they don't have to fly American. In fact, I'm outraged that they have the name American before Airlines. That's so Un-American. It's like their taxing the people!
 
So what happens? They get people to start packing everything in carry-ons? That doesn't fill the seats! What about the moms who have to check strollers and car seats? What about Christmas time when kids return from visiting grandma with extra stuff. What about vacationing families who pack 1 - 2 bags per person? 12 -year old Susy's not paying $40 dollars for her 2 bags; her parents are paying for that, plus paying for their own bags. A family of 4 going on a 7 day vacation to Disney World just racked up an additional $160 for their bags. I suppose that's still cheaper than a few SUV fill-ups if they were to load up and drive there instead. Still, they still have to rent a car and pay for hotel rooms and food and park entry, etc and all of that other stuff that goes into vacationing.
 
I get it! This is a selfless, charitable move on their part. I suppose their suggestion is:
"You're supposed to buy clothes while on vacation and donate them to the Salvation Army before you leave." How thoughtful. Something positive to remember them by when they announce they've shut down operations.
 
The thing I don't get is... let's say rather than making money up on the passangers' luggage, people just start packing less or fewer people fly their airline. So even if that benefits them in other ways such as, they expend less fuel because the plane doesn't weigh as much, they'll still have fewer filled seats and will still waste fuel flying fewer people to a destination. Of course, I should suppose this means they're going to retire their larger jets and simply fly those inconveniently small ones... you know the ones you have to walk outside in the rain and up shaky stairs to board a plane and then wait for them to get a manual lift to board a wheelchaired person. I hate those planes. All of that adds more delay time and of course fewer available flights, cuts into safety, ads tons of connections, cuts down on in flight servicecs... I really don't see people being happy about this. I would love to see the data they resorted to when making this decision.
 
They need to take a cue from SouthWest Airlines... they advertise, they offer rates and flights that meet people's needs, and they are now top for customer satisfaction. The problem is if you want people to pay for the value of something, you need to get them believing in the value for them.
 
Oh well.
RIP AA
Sunday, February 24, 2008 

Current mood:  hungry
Category: Jobs, Work, Careers



The oddest, most random song in the late 80's/ early 90's for me happened to also be one of my favorites: Suzanne Vega's Tom's Diner. Oh, you remember it. "Dat-dat-dah-dah, dat, dah-dah-dah..." [Or "do-do-do" for some of you] Besides providing that catchy a cappella melody, Vega hauntingly sings these lyrics:

"There's a woman On the outside
Looking inside Does she see me?
No she does not Really see me
'Cause she sees Her own reflection

And I'm trying Not to notice
That she's hitching Up her skirt
And while she's Straightening her stockings
Her hair Has gotten wet"


I always thought it was funny that this woman would fix her clothing in the reflection of a business when people are clearly inside. But just like that had no bearings on her actions, that comment has nothing to do with the point I'm aiming to make.

It's said that "Vega wrote the song based on a comment by her friend Brian Rose, a photographer, who mentioned that in his work, he sometimes felt as if 'he saw his whole life through a pane of glass, and [...] like he was the witness to a lot of things, but was never really involved in them.'"

Today, we are going to examine this song and the above statement as they relate to your business, your marketing, the way customers view you, and the way you view them. You've heard people remark about the pitfalls of looking at your business from the "inside-out." Today, rather than figuring out from which side of the window are you deriving your vantage point, we're focusing on the equally important yet often- over looked point: Who you are seeing while staring at that window. A lot of times, the problem isn't how you view your clients; it's that you don't really see them at all. We'll examine that further.

Are you, while on the inside looking out, restricted in your view of the customer due to your own reflection getting in your way. In other words, do you block your own view of your actual potential customer? Word to the wise sisters, if you're marketing your business as though this reflection is your customer, you need to shift to the side. I can't say this gently, so I have to say this directly. You have to get out of your own way and recognize that your customer doesn't look like you. Your customer doesn't own your business. Your customer is not concerned with your success in the same way that you are. Your customer doesn't speak the language of your business like you do. Your customer isn't motivated by the things you are. You're customer is a customer, and the customer that you have to get in your sights. 

Another point: While you're looking at your reflection, your customer is simply looking at you, not your image as it appears to you. When you attempt to fix your appearance by looking at your reflection in the window, your customers are watching you "hitch up your skirt," though they may be trying not to notice. Be aware of what you are REALLY doing. Know that your actions are been both seen and evaluated by onlookers. There's little that you as a business owner can do that is not being noted by someone. If you think changing your decorum will help your appearance, your client is noticing. If you think changing your personnel will make you better, your client is noticing. But here's the kicker... They're not seeing the changes in the same way you are. They don't see that you're trying to fix yourself in your reflection. They simply see you changing your clothing in public. What do they think of these changes? In attempts to straighten yourself, do they feel uncomfortable? Do they feel isolated as though you don't even notice that they are standing there? Do they feel as though you don't see them?

Here's a good example of how to change attire in view of the public. In an old classic, black and white film titled "Witness for the Prosecution" (Great Movie. I highly recommend it. It had a wonderfully crazy twist at the end) a gentleman makes friends with a rich, elderly woman upon coming to her assistance at a hat shop. I say at a hat shop rather than inside of a hat shop because he was actually peering through the window of the haberdashery when he noticed her trying on hats. When the elderly woman noticed him, it startled her momentarily, but she soon became grateful as the onlooker began offering his opinion about the hat that she was trying and the hats that she should try. Upon purchasing the hat that the stranger suggested, the woman commented that she would have never thought about trying on that hat. The flatterer then pointed out to the woman the strengths in her features that she hadn't taken into consideration and how, unlike the hat she was at first trying, this one would play to them. 

The point? 

So long as you're going to alter your appearance in clear view of the public, why not try to incorporate things that appeal to your target audience rather than making alterations that make them feel uncomfortable.This is what authors Lisa Johnson and Andrea Learned refer to in their book, Don't Think Pink (a must-read), as Transparent Marketing. Transparent Marketing is when you subtly incorporate preferences of your customers into your existing business model. Though they may not be able to articulate or put their finger on why they like to patronize your business, clients from all walks of life, whether your target and others, openly admit that they feel more welcome and enjoy the experience of doing business with you, either better than before or better than your competitors.

Now that we've taken a long, hard evaluation of ourselves and extracted ourselves from blocking the picture of our customer, we need to look at the person on the other side of the glass. Beyond examining her attire, actions, interactions, expressions, and the like, I want you notice one thing and realize still another. Notice where her eyes travel as she's looking through the window. What is she looking at and what contortions does her face make as she's considering what she sees. After you've made note of this, please realize that she very well may not being seeing you. She too could be looking at her own reflection - and this is a good thing.

This is how you know that your customers see themselves when they look at your business. Do they return? Do they loiter? Does the volume of their voice indicate that they think they're at home? Are their shoulders and posture relaxed in your presence? Do they maintain eye contact, nod, and smile when they interact with you? Do they feel comfortable asking you questions - especially embarrassing ones? Do they bring friends? Do they come in and go straight to a certain area or come in knowing exactly what they're looking for -- because they've been there before or researched your business and something encouraged them to come to you? Do your clients or customers talk to you as though you understand them, know them, and know where they are coming from? How quickly do clients leave once the transaction is complete? Where do their eyes travel or fixate once they turn away from you after their business has ended?

These are signs that your customer sees his or herself in a way that is comfortable and reassuring. These are people who will return because you have made this a place where they feel welcome. Good job!

Before we leave Tom's Diner, there's just one more person I need to point out to you. Suzanne Vega. If you hadn't noticed, her coffee isn't filled all way to the top. You haven't really addressed her since she's been sitting there and she feels uncomfortable at the way you're doting over your newly entered patron in stark contrast to the lack of concern shown her. 

Now, you can look at this song as "simply about someone in a coffee shop," but I encourage you not take that attitude about your customers when they enter your "coffee shop," because it is their personal experience that you are affecting. People are thirsty to be noticed and belong. Fill their coffee cups to the brim. Strive to make for your customers, clients, consumers, patients, partners, patrons, or whomever a positive, inclusive, welcoming, comfortable, cozy, homely experience. Be careful not to isolate them, while "looking out the window at somebody coming in."


***Enormous thanks to SongMeanings.net and their posters for opening my eyes to the story and symbolism behind the random lyrics of Tom's Diner.

Tuesday, February 19, 2008 

Current mood:  amused
Category: Movies, TV, Celebrities

I was watching Glory (one of my favorite movies that I never watch) and toward the beginning I heard the funniest line ever delievered by Denzel Washington, in light of recent times that is. (if the video doesn't work, click on link below)



http://www.youtube.com/watch?v=nGIjrmPLI24 (if the video doesn't work, click here)

Whether your Democart or Republican, for Hilary or Obama, be grateful for living in this historic time. This is text book changing, this potentially change the course of our nation's future, like so many things in the past we never got to be a part of.

15 -19... 11-04-08
(15th Ammendment gave Blacks the right to vote... 19th gave women the right to vote. Your "Right" wasn't always a right of yours. Blood, Sweat and Tears went into your right to vote. Color, Gender, Religion, Charisma, even Parties cannot qualify anymore than they can exclude one from being President. That being said... 11-04-08 gives you the right to vote for whomever you deem worthy and capable. Don't be a pawn. Do your OWN research. Use your vote wisely. Use your RIGHT to vote. Otherwise you choose to make yourself powerless again for another 4 years. Not voting is like standing by silent while someone gets hit by a bus, all because you COULD have said something, but they MIGHT not have done what you wanted. Take a frickin chance! Say something with your vote whether or not you think your vote can change anything. It won't if don't ever cast it.

One more thing. Did you ever have a teacher who, no matter if you raised your hand and waved frantically, he or she would never pick you? Or maybe you wanted to win something, and stuck you hand up the fastest and highest, but they picked someone closer, because of the convenience of proximity... You know, like when someone favors one side of the room for comments and you really want to get yours in, but no one seems to glance your way to call on you. That feeling of injustice, of being ignored, frustrated, mistreated, the reality of never being acknowledged was fleeting. You don't feel that way now because things are different in your life. But remember that feeling and then remember how you feel when we went to war, when the economy took a dip, when you had to pay stupid prices for health insurance and co-pays and medicine and still had to wait forever in a hospital. Think of all the things that piss you off, that you had no say in, but you did, when you voted or didn't vote.
That feeling of not being called on, not being picked, is just an inkling of what it felt like to live in a country when everyone around you determined your life and your rights without your input, never acknowledging you, never giving you a chance. They ignored your side of the room on purpose as a Black person or a woman. They saw your hand up wanting attention to your cause, but their glances glossed right over you ignoring your humanity and intellegence as well, women. But finally they got the right to vote not just for some weird people who lived a long time ago, but people who are connected to us because they got it for us! They went and got  your rights and dignity for you when you weren't even alive to do so. lol you really had no rights. And it's more than just "the right to vote" it's all the rights that your right to vote preserves and protects; the decisions you get to keep because you get to vote for them. And now no one can ignore you, unless you ignore your own right to a voice? Why would you ever do that to yourself? How cool is that, that we have a say in our government? Think about it. Even if your party loses, the winning parties have to compromise to appease you to get things done, because someone In congress, on the bench, or in the presidency is fighting for the vote you cast, because they are accountable to you and your party.

Ok I'm off my Soap Box.

Thank you. this has been a public service announcement from a private citzen. The bus is coming are you going to move? = I shared my thoughts, All I can do is tell you.)

See at least I started off with something funny.

Sunday, February 10, 2008 

Current mood:  contemplative
Category: Goals, Plans, Hopes

Before I went to bed the other night, I came into an understanding that I have a huge responsibility as a Young Black American. Specifically, what I was realized was this:

We (those of us born in the 70's & 80's) are the first generation of African American to be born Post Segregation, Post the Jim Crow, Post the Civil Rights Act. Prior to us, our parents drank from segregated fountains, most often had to fight, protest, or pray to vote. My parents went to segregated schools. My mother marched in ..:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Memphis with Martin Luther King, before he was assassinated. My Father grew up around the corner from the Detroit Riot, he and his siblings were the first black students in his school.

(Kind of puts a new spin on Black History doesn't it? It's not that far removed. That's my black history because that happened during the lifetime of the people who fixed me breakfast. Seems so long ago and far away, but these are the earliest memories - very real and vivid memories of the people shaped me and are very much a real part of my life today and have been for almost 30 years.)

I say all of that (with pride... and humility) because there's something else I realized.

For many people, the question is: "When will Black people get over it."  I wonder with them about, "When will Blacks as a whole thrive and fully come into our own?" I get agitated at the remarks about how Africans come to America... and Jamaicans come to America... and Asians and Chaldeans and East Indians, and on and on and on... How they come to America with nothing, some not even knowing the language and they manage to acquire in 1 generation or less education, land, businesses, and wealth for their entire families.

With all due respect, for I do have respect and love to learn the stories of their success in the face of struggles in America, however, Blacks in America have a unique history and struggle which has to do with our experience, not our skin color or how long we've been in America. More specifically, we had/have to struggle against something they've never had to. (I'll explain in a sec.)

I make no excuses for any individual's specific situation, as there is no way I could it, yet I offer some valid, real, relevant observations that may point to explanations for the current OVERALL condition of Blacks as a whole.

We, the Blacks you see today and wonder about, are the very children of parents who were institutionally told they had restrictions and limitations; who were taught in their schools that their brains were smaller than those of Whites, more comparable to those of ages and therefore by design were created inferior to Whites. (I did not make that up. This was actually taught to my mom from text books.) We are the children of a generation who was poisoned and institutionally had societal inferiority complexes thrust upon and engrained into them. This was the blatant and subconscious programming received by the people who parented us! Those who were and some who still are suspicious of "the White man;" breeding a culture of hoarding and distrust, which ultimately leads to an attitude of self preservation and a stinginess, destroying a community and resulting in every man for himself.

We were only able to make the advancements we made because of our community and...

Thank God, we are also the children of fighters; children of people with vision; brilliant people who, like the God they served, created everything out of nothing! Our parents were resourceful, trailblazing, unquenchable, and undeterred. They were this because their parents were this. They learned that from their parents and all the parents before them. Today's Black Americans are the children of Survivors.

Unfortunately, no one taught us how to thrive. They taught us how to survive. You'll be hard pressed to find a black person over the age of 25 who didn't have a job in high school or earlier or who didn't learn to sell something. However, our parents (in general) were taught to be practical: to work for others in professions that were needed in the community. Sadly, not enough (there are lots but just not enough) Entrepreneurs were inspired to see past the Black community to making a mark on the entire world, to meeting the needs of the entire world.

Some were told they could thrive, and that's why the do, but as a community on a whole, we need to learn HOW to thrive and teach others. If you look at my parents' generation who are in their 60's, 50's and 40's, they're just now starting to dream or come into the things that they hoped against hope to be when they were kids. If they're just now realizing it, the younger 40-30-20 generation is learning it right along with them. In fact, in light of this, I don't even see us a late bloomers. In some ways, we've come a long way, in that we've begun to get over some of our biggest hurdles - the psychological ones.

I think there is a missing link somewhere... a failure to teach and be taught, because once upon a time in many "Black Bottoms," we thrived. We had our own black resort town in Idlewild, MI! We had "Black Wall Street" soooooo long ago in Oklahoma. We owned our own businesses and serviced our own communities. We saw our own success in front of our faces, which is why we did so well.

Now I'm not saying that everyone who's made it needs to move back to the hood, but what I am saying is that our children will and can only reach the dreams that they reach out for and they can only reach out for the dreams that they know to dream. They need not only to see hope in us, but to see instruction on how to thrive, how to make it.

Maybe that's what's missing from the Public School System - the long vacated community involvement.

For some looks at what the professionals and the studies say, visit these pages:..:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

http://www.atkinson.yorku.ca/~jsteele/files/04082317412924405.pdf

http://en.wikipedia.org/wiki/Stereotype_threat

(Endnote: Additionally, for me, all of this makes any notion that Affirmative Action is unnecessary absurd and null, considering how that generation of Blacks and Whites are still hiring/applying for jobs and handing out/asking for contracts. Even if the actions have changed, often, the childhood mis-education was never challenged, meaning they potentially can still wield influence given the right/wrong situation or stimulus. i.e. - "Ok, Black people are smart, but, in general, you wouldn't trust them to manage anything, except, maybe Sabrina, because she's not like other black people." Terribly, the "You're not like other black people" phrase (/psudeo-praise) is not uncommon and instead of proving open-mindedness it proves the opposite. Just as Blacks may be crippled by stereotypes, I don't believe these are stereotypes we're merely imagined or imposed upon ourselves. If there are Black children who still suffer from the impact of stereotypes (obviously, not all Black children), then couldn't it be safe to assume there are still White adults who were actually taught those stereotypes that may still be impacted as well?)

One more Endnote: My mother was almost a product of this inferiority teaching. She was in school and couldn't read, until a White teacher intervened with a Black teacher and told my mother that she was smart and that could she could read. From there, my mother excelled. My grandparents had no idea that my mom's teachers were teaching her that she was dumb. My grandfather had been a high school teacher, both of them college educated. They wouldn't have tolerated that had they known... but that was the sneekiness of this institutional racism. By the way, this bad teaching happened AFTER my mother moved to the north and started attending public schools for the first time. This was the public's education.

Friday, February 08, 2008 

Current mood:  talkative
Category: Jobs, Work, Careers

My disclaimer: First of all, I like to talk. You've been warned. Secondly, This starts about Minorities in advertising, but I'll continue it later in another blog about growing up black in general. Thirdly, I'm going to try to share this online, with as much fervor as when I penned it on paper, but I know that as I trasfer this to my blog that I'm apt to take long, but, colorful, detours. If you'll be so kind as to permit me, I'm hoping that all I share will give you something to ponder as a Black American or an outsider. Note: I use the word "Black" most often as opposed to "African American," which I do use at times but more sparingly, because that's what I was called when I came into the earth. I've come to embrace it and I don't like the idea of "others" manipulating my identity and how I should feel about it because they don't feel comfortable. Still I prefer "others" to err on the side of caution and refer to me as African American, out of respect, until they know how I feel at least or when referring to other African Americans. lol. I knooooow I'm confusing and I ask a lot. lol. I promise! I'm really not a troublemaker!

NOW ON WITH THE BLOG...

I am extremely excited about an invitation I recently received to speak  to students at my friend's school for Career Day. Extremely excited. Yea!

This is very important to me as I've often wondered about who's going to be there to take over what I do when I move on. (Yes, because I make such huge and notable contributions to the world of advertising, lol. Still, even in my small domain, I make a big contribution - volume wise, at least.  ) I wonder this because, no one encourages young black children to do this, at least, not in my old neighborhood.

This is important because writing commercials does more than promote a product. It promotes self actualization and identity. Each advertisement, as with other literary or entertainment contribution, tells you, the media consumer, who someone (enough people to approve this ad) thinks you are and who she or he feels is right for you to want to be. An advertisement is subconscious propaganda. Sure, they're trying to sell us something, we know this, but we aren't often aware of what they are subconsciously selling us in HOW they are selling the product.

How do the Black people speak? How are they coupled? What kind of friend dynamic do they have? Do they have "natural" hair, curly/wavy hair or straight hair? How do they dress? How do other people in these commercials react to their presence - are they afraid of the "sassy black woman?" Are they schooled by the new age Mammy?

I'm not pulling this out of the crack in my back side. A lot of companies are becoming aware of what their images are saying to and about women - in the size, shape, age, and complexion of women that they use and the contexts in which they show them. Just in the introduction of darker complexioned women and natural hair to ads, shows that someone's paying attention.

But I digress. (Still, it's related.)

When I was a child, I wanted to write commericals. I saw them on TV and I knew I could do it... but then, I thought I couldn't. I didnt know of anyone who had done it or wanted to do it. I didn't know how to go about it and the prospect of working for an Ad agency like the ones I saw on TV or in movies didn't appeal to me. (except for on teh Dick Van Dyke show, that looked fun, corny, but fun.) It was something with which I had never come into contact in my working-class world.

This reminded me of an article I read about a year and a half ago on AdAge.com entitled: "Small Agencies and the Diversity-Hiring Issue." (Oct 11, 2006 by Marc Brownstein)

In this article, he writes:

"A friend of mine... who is an African American and himself and ad agency owner, recently asked me why I thought agnecies are so White... The answer, I believe, lies in awareness. Or lack thereof... We simply do not receive many job applications from [B]lacks and Hispanics. Why? I just think we don't have the awareness in the [B]lack and Hispanic communities that we should. It's been my experience that many inner-city kids love to watch TV comemrcials -- but they have no idea how the commercials are made. Or who makes them. ...Many suburban kids on the other hand, know someone who's in the advertising business, and they get internships when they're in high school with the family friend/acquaintance."

I can't say that I know for certian that all of his speculations are true, but there's definitely validity to it.

Ironically, while reading that article again, I caught some things, which to me futher emphasizes why we need more minorites in this industry.

1. I grit my teeth at the association of "the black community" with "the inner-city." They are not synonomous. I didn't grow up in the projects or "the Hood". I grew up in a nice-sized bungalo with a huge side yard in addition to our front and back yard in a decent neighborbood with older home owners on the infamous east side of Detroit. At a great expense to my parents, I went to private schools in "the hood" and 1 in the suburbs, although, I am proud to say that I graduated from a public elementary school and one of the top public high schools in the city of Detroit.  lol. I gots me a good edumacation.  Sorry couldn't resist. lol

I'm Black and still a part of the Black community, although I live in a predominately Black - and very sucessful - suburb with a Black mayor. I have not extracted myself, nor am I excluded from the Black community because I don't live in the "inner-city." As far as marketing goes, that's a harmful generalization to have, to believe and treat all blacks as though they are deprived and denied, inner-city kids or that all inner-city kids are depreived. My parents worked 2 jobs to send us to religious private schools when they could.

There are plenty of things, I'm certain, that Black children are un- or under- exposed to, but it's not restricted to those who live in the "ghetto," just like "Whites" aren't the only ones who in the suburbs. Further, Whites in the inner-city are in the same boat as far as opportunities go. Finally, not everywhere in the city is hopeless, including even in the inner-city.

*whew* got that off my chest. I staunchly do not like broad generalizations about any group of people!

2. Nowhere in his article did he capitalize the word Black, although he capitalized Hispanic and White. This shouldn't be a big deal, except that he did this 5 times(!!!!!) which means it's too many to be accidental, and, if it's not intentional, then it's subconscious. He didn't forget to capitialize the word White each time. I don't care why he did or didn't capitalize the word Black as it referred to race. I hardly think that he meant that to be condencending or offensive, but the mere fact that he did it, is something that sticks out to a minority and maybe not so much to one in the majority... But maybe that's too broad a generalization. lol.

I hate to make and seldom make much noise about race [I don't play the race card; I usually play the logic card a lot.] but I've come to believe that better racial representation is needed in media and marketing - represenatation that affirms positive and complete images of Blacks and the Black community and the same with other races. I've said before, we need more Blacks, Hispanics, and especially Native Americans and Asains in this industry, or we will always have our identity dictacted to us by outsiders who don't understand the nuiances of our culture. (I'll talk more about this when I blog about the trouble with the "Vague Minority Marketing approach.")

So in April, when I speak to Black, Hispanic, Hmong, Chaldean, Polish, and White girls and boys, I'm going to try to open their eyes - and their world - to the wonders of advertising.

Of course, considering how they're elementary kids, I don't think they care about all of my reasons. I just love the fact that my friend, the teacher, who is White, does understand the need of opening the eyes of her "inner-city" kids to the opportunities that await them when they apply themselves. Thank God she's not "color blind," but appreciates diversity without focusing on race. Believe it or not, that's like only 5% of why I think she's cool. :)

I have LOTS more to share and will post Part 2, tomorrow. Hope you're still with me.

Wednesday, January 23, 2008 

Current mood:  contemplative
Posted in Marketing 101 on Jan 23, 2008 at 2:09 AM


If you are amongst those who believe men are "simple creatures" and can be summed up in three words: Beer, Babes, and Ball games, I feel compelled to add another "B" to the alliteration: Bologna!

Men, contrary to the popular belief that even they hold of themselves, are not quite as simple as they tout themselves to be. Rather, they are a unique myriad of thought processes, hopes, values, and expectations. The reason many people, men especially, don't believe they are that deep is because men don't subject themselves to the same degree of incessant self-examination that women do.

You don't believe me, do you? Ok, I have proof!

Case Study 1: Tom and Rick are life long best friends. Tom has a brief relationship with Kim, a girl that Rick has secretly liked for years. When Tom breaks up with Kim, Rick is faced with a number of decisions.

1. Does Rick date Kim?
2. How long does Rick wait to date Kim?
3. Does Rick have to ask permission to date Kim?
4. Does it matter who broke up with whom?

Let's say Rick does date Kim about a month after her break-up with Tom. Now Tom has to decide a few things:

1. Is it ok for Rick to date Kim?
2. How does Tom WANT to feel about this?
3. How does Tom ACTUALLY feel about this?
4. Did Rick ask permission? Does that change anything at all?
5. Did Rick compromise their friendship?
6. Will Tom let a girl get between his friendship with Rick?
7. If this strains the friendship, whose fault is it? Tom's, Rick's, or Kim's?

Why do I bring this up? This is a prime example of a Man Code issue. Man Codes, Man Laws, Man Rules… whatever you call them, they are all examples of the Male Value system. While, beer, babes, and ball games may be something of value to men, this value system is far more complex than what your average sports radio station or male magazine would admit.

Other examples:
"Never leave a man behind"
"Being a good sport"
"Men Don't Cry (in public, unless at a funeral)"
"Be as good as or better than your dad/ Be there for your son"
"Keep your daughter off the pole"
"Men are competitive"

Even in the simple things like, "Men like sex," we can see a value system. Why is Viagra so important and yet such an embarrassing subject to broach? Why is sex so important to a man? Is it because it feels good? I think the reason is the same as with many other "why" questions concerning men.

Men derive their sense of self value from their sense of accomplishment and from the meeting of a whole bunch of needs.

- There's a need to conquer.
- There's a need to feel needed
- There's a need to be applauded
- There's a need for respect
- There's a need to for accomplishment
- There's a need to pass something on
- There's a need to get things right
- There's a need for peace
- There's a need for a challenge
- There's a need for one's word to have weight

Since men don't discuss feelings like women do, there is this severe lack of affirmation – unless their fathers constantly applauded their sons. For the rest of mankind, they do the things they know will earn them accolades. Even if they're small things, they do things they feel are "manly" things so they know they've accomplished something. I.e. - Fixing a lose door knob, killing a bug, reaching something up high, or lifting something heavy all reaffirms the fact, that in this pro-feminist society, there is still a need for a man!

Here's another truth, if you kill that bug, whether or not we appreciate you for the man that you are for doing so, you get to know that we think you're the man because we ASKED you to do something. No one talks about it or thinks about it, but it's true! Gentlemen, think about it the next time you open a jar or even a door for a woman, especially if she doesn't say thank you, are you telling yourself what kind of a man you are, especially if no MAN taught you to do that? You know you're a good man.

In fact, there's even more proof! The "simple" fact that there's a different between a "good man" and a "bad man" proves that being a man is more than just being into boobs and basketball.

But back to that affirmation thing… The sad reality is if a father doesn't teach his son what a man is and does, a man has to go through life looking for signs. "Am I a man = Did I do good in bed? Am I man = Do I always make the right decisions? Am I a man = Do I bring home enough money to command respect? Am I a man = Do my kids (and wife) obey me? Am I a man = Do other men respect or acknowledge me as a good man?"

Obviously, this is not a conscious or overt thing. It starts as a child, when no one tells a boy what to do, so he watches what other men he can and he looks for approval. The more he's instructed in his youth, the less he has to look around for approval in his adulthood. Think about it. Think about different phases in your male life. Isn't it the man thing to embellish one's exploits in the locker room? …To smack talk on the court or field? …And to sweet talk at the bar or in a bedroom?

A lot of men depend on their roles and the views of others for their identity. They identify who they are and their sense of worth with their jobs, their position in their families, and whatever society says is stylish or successful.

Now there are men who are comfortable with themselves and there are men who don't care what other think at all. But don't be fooled; they still have a code, even if it's their own code. They simply read from a different book.

Okay, now that I've revealed my thoughts on manhood, what does this have to do with marketing? EVERYTHING! Marketing is Waaaaaaay more than just statistics, demographics, and pricing and positioning. It's very mush sociological and psychological. If you're not talking value systems, you're not talking to that person – even if you're trying to talk to a man.

When men shop, they care about Logic, Credibility, Reliability, Strength, Endurance, Ingenuity, Problem solving, Longevity - things they associate with manhood. If you're going to market to a man, you better know what he values… and why.

Why? Because just like a woman, a man needs to be listened to.

If you'll liked this, you'll love what I have to say about the things women really want from men.
Until next time...

(JM)
Tuesday, October 30, 2007 

Current mood:  frustrated

So. I'm trying not to be upset with another small business signing its own death certificate. I love small businesses! I see so much potential in them, but I'm starting to get to the point where I don't want to be bothered with them.

Nobody ever promised success to Small Businesses, but SB owners forget that. So the very things they needed to go into business for themselves - daring courage, vision, creativity, the ability to take risks, etc. all go out of the window once they actually go into business.

"I want my commercial to sound like Joe so-n-so?"  Why? Why do you want his leftovers? Why do you want to be seen as his follower rather than an original trailblazer? That's bad business.

"I want to do branding," BUT you want to judge the success of your campaign on how many people come in and buy from your store within 1 month before you decide to buy for another month. That's not a branding objective.

And here's the best part: Though I am your demo and I used to sell in your store to your target demo, you don't want to trust me to communicate to your target audience the things they want and need to hear that will motivate the numbers of people you want to actually come in and buy from you.

Fearful! Stubborn! Foolish! What you've been doing (ignoring your target) doesn't work for you, but you don't want to listen to me. Fine! It's your check. But it's a shame you're wasting that money. It will be the best sounding casket ever produced.

I hate having to watch small businesses die.

>>Venting<<

This is the part that sucks about working for a radio station rather than an agency. Because everything you do is complimentary, they refuse to believe you actually know what you're talking about! Add to that, I HAVE to do excatly whatever stupid things they want, because this is someone else's commission check and they've already promised the client this colossial waste of cash.

>>Breathe<<

Ok I'm cool now. Sorry. I'm passionate about what I do.

Saturday, August 11, 2007 

Current mood:  crazy
Category: Jobs, Work, Careers
..> ..>
SO I entered this contest at work right...

Tell me HOW! am I supposed to pick just 4 commercials to enter out of these 11? And what category do I put them in?!?!? Take a listen.

http://www....com/dialogs/standaloneplaylist/?p=_D2I5voE

I had to narrow down a year's worth of spots to come up with these 11.

Here (hear!) are some that didn't make the cut... primarily because they didn't air. http://www....com/dialogs/standaloneplaylist/?p=zPTkgrZn

 

Tell me what you think. Here are the categories... I might have to hire an intern JUST to pick my contest entries... if only I could trust someone with that responsibility. Last year I was a finalist. We'll see what happens this year! *shrug* different judges.

..> ..> ..>..>
Category  
  Best Copywriting

 
Best Radio Station Produced

 
Best Use of Humor

Best Use of Music