I think I like today. At least two good things have already happened.
Firstly I have finally resolved my battle with a certain telecommunications company who have being trying to bill me for a service I haven't had since I moved house in October. After a series of letters failed to get me anywhere, I finally got through on the phone. Conversation went something like:
Me: I've had a letter from you saying you are going to take me to court because I owe you over £70.
Them: What's your account number?
I read out the two different account numbers from the four separate letters on the desk in front of me.
Them: I can't find that account on the computer.
Me: Presumably it exists or you wouldn't be threatening to take me to court for non-payment of it.
Them: (pause of several minutes, the sound of furious keyboard tapping) I think this is it. Yes, you just owe us for the last 5 months.
Me: I wrote you a letter and cancelled the account 5 months ago when I moved house.
Them: There's no record of your letter on here.
Me: I sent your head office another copy as they didn't seem to be able to find any record of it either.
Them: Maybe it got lost in the post. There is a phone line you could have rung.
Me: Yes, I know. If you look at the last phone bill I did pay, you will see that I made several calls to you on the day my letter is dated. The long ones are where I was in a queue for more than 45mins with no-one answering. The short ones were where I tried a different number and got through to a clueless bufoon who couldn't help me with my enquiry. I decided it would be quicker to type a letter and walk to the post box with it.
Them: We can cancel your account from the 5th of March.
Me: But that means I still have to pay for 5 months of broadband I haven't had just because you aren't capable of answering a phone in less than an hour or opening an envelope.
Them: I think I will have to go and talk to my manager...
You get the idea. Anyway, I was determined not to be bullied and they decided to back date the cancellation of the account that didn't exist to when I moved house. Hurrah!
Second feel-good event of the day happened quite unexpectedly in Doncaster waterstones this morning. I remeber posting a rather giddy blog after finding myself on Amazon for the first time. Another first this morning. For the first time I was ambling innocently round a bookshop and - TA DA!!!!- My book on the shelf.

Yep, sorry the picture isn't better but I was trying to discreetly snap it on my phone. I was pretending to send a text or something, wandering to and fro in front of the shelf. It's the red one 4th from the right.

Couple that with the novely of being woken up at 1am by an earthquake, it's been quite an exciting week really.