If your sidewalk needs a replacement, leveling or a lift who do you want to call? The answer, according to Jennifer Fischer, the city's Engineering administrative assistant, is easy. You call the city.
And there is one primary reason why— 2008 Sidewalk Replacement program.
Implemented since 1998, this annual program reimburses residents who live in the city's limits for routine sidewalk maintenance such as replacement, leveling, root damage and detraction. Over the years the program has been tweaked and whereas previously the city only reimbursed residents for removal and replacement of their sidewalk, last year lifting and leveling was added as an approved reimbursable item.
The last few years the city has seen a balance at the end of the fiscal year. "We know there are more people who want to participate, we just need to let them know that the funds are available," she said.
Historically, the city's budget includes approximately $3,000 - $2,500 to help residents keep their sidewalks free of cracks and deterioration. Out of $2,500 last year, only $1,473 was actually spent.
To date, there are five residents in the program and Fischer says she can easily accommodate five to six new projects based on the average reimbursement of $400-500. It's first come first serve but Fischer is upfront with residents when she sees that her funds may be coming to an end. "If I think I'm going to overrun my budget, I'll tell people we may need to wait for next fiscal year for sufficient funds to make their reimbursement" she says.
Fischer's hoping the new competitive fee structure will encourage residents to take her up on her offer. According to the current reimbursement policy, the city will reimburse 60 percent of either the (increased) city-calculated cost or the contractor's fees and residents will be responsible for 40 percent of the project's cost. Previously, Fischer said that the rate wasn't very competitive.
"The city's calculated rate went up considerably," Fischer said. "Now that we have increased the reimbursement rate it is a win-win. It really is the time for residents to get in the program."
Fischer explains that the reimbursement policy has also changed. Once the responsibility of the city's Engineering Department, it is now up to the homeowner to hire the contractor. Under the current program the residents pay the contractor and then submit a paid receipt to Fischer for reimbursement.
"This is our third year doing it this way and it works well," says Fischer. "What we want now are more people in the program."
And with the safeguards that have been added to the program, there's no reason why more residents can't participate.
One such safeguard, explains Fischer, is the letter of acknowledgement which requires a signature by the homeowner before the project moves forward. The document explains the terms, number of squares of the sidewalk that are approved for removal and replacement or lifting and leveling, installation specifications and inspections. Taking care of this process is one less headache for residents, especially for single moms. This is one area where Fischer feels she can really be of help.
"When you think about it there are probably single moms out there who are concerned about their children riding their big wheels on a cracked sidewalk but they might not feel comfortable talking and negotiating with a contractor. So, we're here to help them out," she said.
And the process throughout the years has been streamlined.
Since all sidewalk replacements need to be coordinated by the city, Fischer says the first step is a call to her. After the initial phone call, Fischer puts the process in motion by sending out one of the city's engineering techs. Measurements, photos and a recommendation for the number of squares to be replaced are determined. Next, she says, is the letter of acknowledgement which is the city's written confirmation. Upon this confirmation the homeowner is able to hire a contractor and get estimates.
Step-by-step, Fischer is there to give a helping hand. "I really like to help along the way," Fischer says smiling. "I feel really good about it."
Fischer and the city's crew touch base with the contractor and perform a prepour inspection. After the work is completed, the homeowner pays the contractor and submits the paid receipt to Fischer for review and recommendation to the City Council for reimbursement.
The guarantee and warranty usually fall under the window of the original proposal. And in the seven years under Fischer's command, she says she has never had a problem with any of the contractors and sees the program growing.
"Both the city and its residents have a shared interest in how they want Yorkville to look," Fischer said.
"It really is a benefit to all to continue the program."
For additional information on the city's 2008 Sidewalk Replacement program, contact Jennifer Fischer at 630.553.8528.