MySpace


Dykes' Desktop

Camille Dykes


Last Updated: 11/25/2009

Send Message
Instant Message
Email to a Friend
Subscribe

Gender: Female
Status: Married
Age: 40
Sign: Virgo

City: STONE MOUNTAIN
State: Georgia
Country: US
Signup Date: 10/16/2007

Blog Archive
[Older      Newer]
 /  / 
Wednesday, July 22, 2009 

Current mood:  happy
Category: Web, HTML, Tech
When starting out with a website, many business owners surf around the internet a view their competitors’ websites.  This is good in getting a general idea of what is standard in your industry.  However, keep in mind that you want to be ahead of the curve and not behind the eight ball.  It is advisable to get ideas from your competitors but do not copy what they are doing.  Your website design should last at least 3 years.  If you copy what they are doing, soon they will change and be doing something bigger and better and your website will look outdated.  Therefore, look to their website for ideas to build on.  Be innovative in the development of your website.
1.    About Us – Think about it, in most cases they learned about your business indirectly through advertisement of some sort whether it be mail, internet or word of mouth.  Therefore, one of the first reasons a potential client/customer visits a website is to legitimate the business.  They want to know that the person they are potentially doing business with are really in business.
2.    Services/Products – Once your potential customer has familiarized themselves with your business, they will more than likely visit your Services or Products page.  This page should talk about the different services and/or products you offer.
3.    Solutions – This is a very flexible category.  Many websites use this page for other purposes and usually don’t have a solutions page.  However, the Solutions page purpose it to showcase the “Solutions” your business has for its customer.  A solution would be a useful combination of your services and products that would solve a problem for your potential client.  The main purpose of this page is to sell yourself or your business to the potential client through practical application and demonstration.
4.    Contact Us – Well as you know every website must have a Contact Us webpage.  This page would have information like the physical address of your business, directions to your establishment, email addresses, phone numbers, a map, and a contact form.  People who work from home would probably not want to put their physical address or personal info on this page but it is highly recommended to include at least a phone number  can be obtained as cheaply as $1.95/mo).
5.    Home Page – I know you expected the home page to be the first page I talked about.  It is the most obvious page that everyone has.  But this page is the most difficult page to explain, so I saved it for last.  The home page is the first page most visitors see when they visit your website.  Therefore, the structure and information presented on the first page are key to whether the visitor continues to view your site or leaves and goes elsewhere.  If your presentation is not professional and eye-catching with fresh, compelling and interesting content your potential customer will be history.
Camille Dykes, MBA is Chief Consultant and Designer for Dykes’ Webshop. She has over ten years’ experience in web design and business development. Ms. Dykes seeks to give her clients quality websites that attract new customers. Make your website attract more customers with great web design!
Thursday, November 20, 2008 

Current mood:  working
Category: Jobs, Work, Careers

Lately, I have decided to go back to the fundamentals of learning more about small business; to improve on how I run my own business and to gain knowledge in providing services to my clients other small business owners and entrepreneurs.  I have chosen to read a textbook Small Business Management: An Entrepreneurial Emphasis by Justin G. Longenecker, Carlos W. Moore, and J. William Petty (all of ..:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Baylor University).  As I run across books in your local bookstore or even in the local thrift store, I search them for books I would consider to be good reference books for small business consulting.  I keep these books on hand to help me in helping others to accomplish my/their goals and find solutions to my/their challenges. 

First and foremost for the sake of this article, let us define an entrepreneur as a person who sees a need in the marketplace and sets out to fill that need with a product or service.  There are some entrepreneurs that have a talent, skill or passion and find how to best fit it into the marketplace and some entrepreneurs that see a need in the marketplace and find how to best fill that need. 

With that established, I felt quite refreshed to read about concepts that I have been explaining to clients since the beginning of my business in 2005 defined and published in a book.  More specifically, in my readings the question of entrepreneurial style surfaced.  According to Norman R. Smith, there are 2 styles of the entrepreneur; the artisan entrepreneur and the opportunistic entrepreneur. 

The artisan entrepreneur at first glance is the type of entrepreneur I have established my business to help.  The artisan entrepreneur has a skill, talent, or simply a passion concerning a particular service or product.  They set out to take their skill, service, or product to the marketplace as the natural next step.  This can be applied to any number of businesses.  The source of your product or service could be produced by vocational or technical training, a hobby, or a raw talent.  Examples of this would include:

  • Contractors such as plumbers, electricians, carpenters, HVAC technicians etc.
  • Self-employed such as barbers and beauticians, physicians and attorneys.   
  • Thinking of the word 'artisans' in its truest sense, jewelers or jewelry makers, makeup artists, photographers, fashion designers would be other examples.

Of course I could list these examples on and on and in no means can it be limited to certain pursuits.

In contrast, the opportunistic entrepreneur sees a need in the marketplace and may not have any experience in that field but still sets out to fill that need from a business perspective.  These opportunistic entrepreneurs usually have excellent business sense or are experienced in managing a business and apply general business skills to their new pursuit.  This is demonstrated because they usually incorporate sound practices such as market research, record-keeping, and budgeting.  However, the opportunistic entrepreneur may not necessarily have the related talent or skill used to produce the product.  I am sure if you think about it, you know someone that falls in either category.

The two styles are contrast one another in that one has technical expertise and limited managerial skills: whereas, the other has limited technical skills and managerial expertise. Be honest with yourself, what is your entrepreneurial style?  You can only be one or the other.

One of the chief observations an entrepreneur needs to make to be successful is his/her strengths and weaknesses.  Be honest with yourself about yourself.  Building your strengths and profit from them; but also, know your weaknesses and hire or partner with someone who can fortify you in that area.  With either style, the solution to this paradox is to put the "right" people in place.  The opportunistic entrepreneur seeks out the person with the needed talent or skill and hires them to produce the product or service to bring their concept into fruition.

The artisan entrepreneur is a horse of a different color.  Due to their very nature, the artisan takes their business very personally.  The artisan entrepreneur nurtures their business like their baby, doesn't find it easy to delegate, uses limited sources of investment, only uses traditional marketing strategies, does not plan very far in the future, and usually handles all of the sales themselves.  It is not easy for an artisan entrepreneur to "let go".  However, as stated above the artisan must come to terms with their weakness and that is the management of their business.  The sooner they allow themselves to delegate responsibility and open the opportunity to be greater by sharing the experience, the sooner they can achieve their ultimate success.  Dykes' Desktop offers small business consulting geared toward fortifying the artisan.
Currently reading:
Outlines & Highlights for Small Business Management: An Entrepreneurial Emphasis by Longenecker, ISBN: 0324226128 (Cram 101)
By Cram101 Textbook Reviews
Sunday, November 02, 2008 

Hosted By: Camille Dykes
When: Friday Nov 21, 2008
at 10:00 AM
Where Holiday Inn Conference Center
130 Clairemont Avenue
Decatur, GA 30030
United States
Description:
Camille Dykes

Click here for registration 

Click Here To View Event

Tuesday, October 14, 2008 

Current mood:  smart
Category: Jobs, Work, Careers

As entrepreneurs, many of us go into business for ourselves because we don't like dealing with many of the aspects and cultures involved with having a traditional job.  I just didn't like dealing with a lot of the social issues.  It felt like a high school for grown-ups.  I didn't like having to pretend with people and looking at people knowing they are pretending with me.  The fake smiles as they do things to stab you in the back.  I digress though.  [I'm starting to have flashbacks.]  I left because of all of these things.
However, what we discover (or I've discovered) is some of the very things you dealt with in "Corporate America", you still have to deal with in your own business.  The truth is YOU ARE JUDGED BY YOUR APPEARANCE.  With a traditional job, you go on a job interview and you are judged on their first impression on you.  You make sure you are dressed appropriately.  You make sure you have on nice shoes, a manicure, your hair is nice.  You make sure you are well equipped with a resume and that you have an ink pen handy.  You prepare in advance with role play and reading on job interviews.  You make sure you ask the right questions and have the right answers.  All to make that ever important good first impression.  You go to the interview and are judged on all of those things.  Sometimes, it goes a little easier because you know somebody that knows somebody.  You've got the right connections. 
But whether you get the job or not is not strictly based on whether you can do the job or not.  It is based on that first impression...your appearance and whether you can clearly communicate in that meeting how effectively you can do that job.  In most cases, they want to know "What can you do for us?" and "At what cost?"
Attracting new clients actually is the same process.  You are judged by their initial impression of you.  This impression can be in a face-to-face meeting or it could be a virtually by visiting your website.  We encounter people all day everyday when you are "out and about".  That is why it is important to always look your best whenever you leave your home.  (Actually, I run my business from home and I try to at least look presentable when I don't leave home.  I have had clients that happen to "just be in the neighborhood" and drop by to pick something up or make a payment.)  How many times have you been out looking less than fabulous and regretted it?  Make that you no more.  It could be killing your business.
Next question, how many times have you been out and didn't have business cards or samples of your products or your portfolio?  It's like not having a resume at the job interview!  Have you ever not had paper or an ink pen to get their name and number (at the least)?  Whenever I go out, I make sure I have clean crisp business cards readily available.  I give a potential client a business card or two (and tell them the 2nd card is for a friend that may need it.)  I then ask them for their business card.  Their willingness to share their contact information with me is an indication to me on how serious they are about using my services.  It says to me they are willing to stand behind their expression of interest in the services I am offering.  Not only do I carry a pen and small notebook with me, I usually carry more than one pen because one may give out on me.
I also make sure my friends and family have my business cards too.  They are great "mouthpieces" for me.  Once when I was out, my mother was with me.  She approached a gentleman we prospected as a potential client as I lingered in the background.  She introduced me to him and gave him my business card.  He was highly impressed.  Later he said it was like I had an entourage.  Of course, he became a client.
Lastly, you have a very short window of time to make a good impression by what you say.  Beforehand just like for an interview, you should have all of the right answers. You know or will know the kinds of questions a potential client will ask.  If not, do a little research and role play to try to prepare yourself for any objections they may have.  Ask others that you trust, their opinion of what they think will be concerns for future your customers. Also, be able to verbalize the benefits of your product or service.  In most cases, this is known as an elevator speech.  It is called that because you should be able to give it in 30 seconds. (We'll talk about that in another blog.)

Basically, it is very important that as a business owner or as an entrepreneur, you guard your appearance and always be ready to make that good first impression. When you go out look professional.  Be prepared with business cards and any other items that will help a client make a decision about your product or service. Be prepared to clearly communicate the benefits of your product or service.

Camille K. Dykes of Dykes' Desktop - "Where Image Is Everything"

Friday, May 23, 2008 

Current mood:  smart
Category: Web, HTML, Tech

In our home, everybody has a page on one or several social networking sites.  Since we've become active with these sites, I have had to have viruses removed several times from our computers. 

We have discovered or theorized that the viruses that are attacking our computers are coming from sites where you get free graphics and layouts.  When you visit these sites you are inundated with popups and ads.  (A sure indication of a strong possible existence of viruses to me.)  Posting these graphics to comments is an activity that we enjoy.  We enjoy posting each other these cute little graphics because it's like sending a card to a person to let them know you are thinking about them.  Also, the appearance of new comments on your pages is like a mini "waking up on Christmas morning" with little presents and surprises left for you.  Also, our purpose for being on these sites is it's a convenient way to keep in touch with friends and family that we don't get to see as often as we would like.  We get to interact with them on a daily basis now.

However, I found a safe way to post glitter text and graphic comments to people's pages.  Search other people's pages for the ones you want to post and copy them.  The only catch is you have to search member pages at Tagged.com.  They have a "copy" link in the top left corner of the graphics.  Just go to Search and type in the occasion.  Like "graduation" or "birthday".  People change their names or titles to stuff like that when it's their birthdays or when they're graduating.  Then go to the different pages and you may luck up on one you want  to use.  Do NOT click on the picture you want to copy (this will take you to the site.  Which is what we want to avoid - to avoid viruses.) Click the copy link, (copy to comment).  A new comment page will pop up.  Copy the code in the box (CTRL + A, then CTRL C) and paste it into the comment of the person you want to send it to (even on a mySpace member.)