"Are you sure you don't mind staying?" Grace waved a dismissive hand. "Go, be with y'all's family, Bob. I've got the phones."
The middle-aged balding manager headed for the exit while shrugging into an army green winter coat that made his portly figure appear even thicker. "I just hate to see a young lady like you alone on Christmas Eve. Promise me you'll leave by eight."
"Count on it, boss. I'll have it all shut down and locked up by eight. Merry Christmas, y'hear?"
"You too, Grace. See ya next week." He pushed out the door backward then locked it with his key.
With a resigned huff, she dropped into her chair and eyed her phone's headset. Who would call a tractor dealer helpline after six on Christmas Eve? Not that she had anywhere to be, but still. She could rent a movie or--
The phone warbled, surprising her so much she almost tipped her chair. "Whoa," she cried, reaching for the edge of her desk as her feet left the floor. Getting the chair stabilized, she scrambled for the headset. It went skidding onto the floor.
The phone warbled insistently, but when she bent for the headset, her foot caught on the cord and yanked it out of her phone. "Well, darn it all." Leaving the chair altogether, she retrieved the equipment, slammed the plug into the phone and planted a fist on her hip.
"Fer heaven's sake," she said, kicking a roller at the bottom of her chair.
"I beg your pardon?" asked a deep voice.
Oops! When had she picked up the call? "I am so sorry, sir. Thank you fer callin' the Jack Buck helpline. What can I do fer you?"
"That's a charming accent. Where are you from?"
Great. A talker. Probably some retired guy with nothin' better to do. "I'm originally from Virginia."
"You sound too sweet to be working technical support for a heavy machinery company."
And you sound too sexy to be an irritating old fart. "Believe me, sir. I know these machines inside and out. Now what do you need to know?"
"All business, huh? Okay, I've just gotten a shipment of three harvesters, but I can only get one of the engines to turn over."
God help me, I'm goin' to give those engineers an earful come Monday. "Are they the ten nineteen series?"
"You are good. I've got two ten nineteen L's and a ten nineteen XL."
Heavy commercial farm harvesters. You're not an old retired guy at all, are you? "The L's have a factory defect. I can walk y'all through the fix if you want."
"Y'all? I'm alone."
"Y'all's the same as you where I come from. Never mind. Are you where you can get to one of the harvesters?"
"Well, I'm in the house. How about I run out to the equipment shed and call you back on my cordless?"
Equipment shed? If it had one of those harvesters in it, the building had to be more like a warehouse. "I'll be here."
"What's your name so I can ask for you?"
Grace laughed under her breath. "Sugar, I'm the only one here. If you call back tonight, you're not gettin' anybody but me."
A long pause made her think he'd already hung up. Then he said in a quiet voice, "You called me sugar."
I'm slippin'. "I'm sorry if I offended you, sir.
"Sweetheart, you didn't offend me at all. Just promise me something."
Oh, lordy. "What?"
"Promise me you'll call me that again when I call in a couple minutes."
She chuckled. "Talk to you in a bit." If you actually call back. Grace hit the end button and put her headset down. "I need coffee."
On her way to the coffee station, she flipped a switch turning off the harsh fluorescent overhead lights. A few small desk lamps and a number of domed wall sconces left the call center in a warm, cozy glow.
Emptying the last of the coffee into her cup, she couldn't help smiling. She had thought she'd be working a boring holiday shift, but this caller had changed that. She hoped he called again. Stirring creamer into the coffee, she turned off the coffeemaker. Before she could head to her desk, the phone rang.
"Doggone it!" Grace cupped both hands around the mug and speed-walked in an attempt not to spill.
"Jack Buck helpline. Grace speakin'," she said, holding the headset to one ear while setting down her cup. The line lit on the local board rather than the toll-free switchboard. He's here in town.
"Grace. I like that name."
She grinned. Did the fella run to the harvesters? "Thank you, sir. Could I get you to climb into the cab of the nearst ten nineteen L?"
"I'm already there. Call me sugar."
Stifling a laugh, she settled her headset in place over her head and sank into the chair. "Okay, sugar. I need the serial number off the underside of the cab's computer monitor."
"You got it, sweetheart." He gave her a string of numbers and letters, which she typed as he spoke.
"Thank you. While I'm pulling up yer correction codes, please check fer a plastic bag taped to the side of the driver's seat. There should be a cable with a standard outlet plug on one end."
"Got it." The rustle of plastic crackled over the line.
"Do you have an outlet handy?"
"You mean like in my pocket or something?"
"Haha," she said dryly.
"It'll take me a minute. I need to get an extension cord."
His customer account appeared on the screen, and rather than accessing the page she needed, she went to his demographics. Brent Patterson. He was a start-up farmer only twelve miles from the industrial park where she sat. The application showed him as twenty-six. That had to be a typo. The fella dropped big money on those harvesters and hadn't even entered his first growing season.
Clunks and clattering carried through the line.
"Mr. Patterson?"
"I like it better when you call me sugar, sweetheart." More clunks caused static in her earpiece. "I know there's an extension cord in here someplace. So why are you working on Christmas Eve?"
"Nothin' better to do. Why are you trying to start harvesters on Christmas Eve?" She clicked the codes tab, entered her password, and sighed when an hourglass appeared rather than the page she wanted.
"I thought it might pass the time. I don't have anywhere to be until eight."
"That's when I get off." What had she told him that for?
"I'm filing that under Very Important Things to Know. Hey, here it is. Now what?"
"Let me know when you're all plugged up." The page blinked open then closed, and the hourglass hovered as if taunting her. "Jimmy's knuckles, I've just about had it with this thing."
"Jimmy's knuckles?"
"Sorry. It's better than swearin'."
He laughed. "Okay, sweetheart. Now what do I do with this USB plug?"
"There's a port under a panel below the monitor. Can you find it? It's painted the same color, so it can be hard to see."
"Found it. Geez, it's flush with the console. How does it open?"
"It's a pressure latch, sugar. Give it a gentle push and it'll pop right open."
"Okay, that's cool. Alright, the monitor just came on."
"Lotta good it's gonna do if I can't get into these gol darn correct codes."
He chuckled. "I love the way you talk."
Her stomach fluttered.
His voice lowered an octave. "Grace, thanks for helping. For talking to me tonight. You know, for taking time for me."
Fine hairs went on end with delight along her arms. "That's my job, Mr. Patterson." The page opened and a list of codes began filling the screen so fast it made the page scroll in high speed. "Do you have a blinking cursor yet?"
"Yup."
Locating the code he needed, she asked, "Are you ready?"
"Always."
She smiled then slowly fed him the code one digit at a time. After she walked him through step-by-step instructions to recalibrate the engine initiator, the engine hummed to life. Ten minutes later, the second harvester started without a problem.
Grace loved the smooth hum of a Jack Buck engine, but that night, it was a sad sound. "That's it, sugar. If you have any more problems, give me a call."
He didn't say anything.
"Mr. Patterson?"
"Yeah, sweetheart. I'm here."
"Merry Christmas, sugar." It felt like goodbye...to an old friend.
"Merry Christmas, sweetheart."
She hit the end button but didn't move. She couldn't take her eyes off the line where he'd called in. The blue light had gone out, and a light in her heart had gone out with it.
Brent Patterson. Twenty-six. Local farmer. It was all she knew about him. So why did she miss him?
The line lit blue a second before the ringer sounded. She jerked with a start then blinked. Picking up the call, she said, "Thank you fer callin' the Jack Buck helpline. Grace speakin'."
"It's me."
Her heart skipped a beat. "Hey, sugar. What's the problem?" She sank teeth into her bottom lip.
"Well, to be honest, I don't have one. Not a Jack Buck problem, anyway."
"Then why did you call?" A glance at the clock showed seven-thirty. Almost time to shut down.
His sigh hissed through the line. "I called at first just for something to do. Then I heard your voice, and well, I didn't want to stop talking to you."
"I like your voice too. Can I ask you somethin' personal?"
"Anything."
"Are you really twenty-six?"
"Sure am. Got that out of my file?"
"Yeah. Sorry."
"Please don't tell me you're married and a grandma or something."
Grace laughed. "Naw. I'm twenty-three. My dad came to work for Jack Buck after our farm failed when I was ten, and I sorta grew up around the machines. I'm really good at fixin' machinery, but the mechanics don't like it when a girl shows 'em up, so management made me tech support so they could keep me without having the boys riot."
"Outdid the good ole boys, did you?"
"I guess you could say that. I don't care. I do more good on the phones anyway. How about you? I was wonderin' how a fella like you winds up with a commercial outfit. Are you rich or somethin'?"
"Heck no. I knew I wanted to be a farmer since I was thirteen, though. So I went to college, majored in agriculture and minored in business. One of my friends from business classes went to work for DeVonty, and I sent him my business plan for organic vegetables. We figured out how DeVonty could mass market them, and here I am, ready to start as an official DeVonty grower."
"I guess it goes to show it's not what you know but who you know." And good for him. Good people deserved to have good things happen.
"Well, it's what I know too. I could use an on-site mechanic. Would you be interested in working on a farm?"
In the biggest way! "You don't know me from Adam, Mr. Patterson. And besides, it's Christmas Eve. It's hardly the time for a job interview."
"So you would be interested then? And call me Brent. Or sugar is even better."
Tempted as she was to check out the intriguing offer with a man who'd peaked her interest in more ways than one, she'd never been a person to make rash decisions. "It's nearly time to close the helpline. It's been real nice talkin' with you--"
"Go out with me."
She tipped and nearly toppled. "What?" she cried, kicking her feet to get her chair to right. "You're just full of surprises."
"Go with me to a Christmas party tonight. It's nothing fancy. Just a barn dance and bonfire. It'll be a really good time."
Leaping from her seat, she sent her chair a dirty look. "I don't know..."
"Please? I'll swing by and pick you up. I promise I'm not ugly."
She chuckled. "I'm not the kind of girl who cares about looks."
"I like you, Grace. Give me a chance?"
Hoping she wouldn't regret it, she said, "I haven't got anythin' else to do. My folks aren't expectin' me til morning..."
"Pick you up at eight?"
She bit her lip, liking how he sounded hopeful yet nervous. "Okay."
"Yeah? Okay?"
"Yeah. Okay. Do you know how to get here?"
"Heck yeah. I'll be there at eight."
"See you then." Grace's stomach lurched. She'd never done anything like this before. What was she thinking?
Twenty minutes later, she zipped her coat and glanced out the door. A white heavy-duty pick-up pulled into a space, and a tall man got out. In the glare of a floodlight shining on the parking lot, brown curly hair peeked from under his white cowboy hat, and a clean-shaven jaw spoke of youth and strength. Dark eyes searched the doorway, and Grace hopped out of view.
The man was gorgeous! He sounded like a radio personality, looked like a male model, and owned a farm sponsored by one of the nation's top vegetable and fruit sellers. To top it all off, the guy had a college education and seemed super nice over the phone.
As fast as she could, she unfastened her braid, ran fingers through her hair, then dotted lipgloss on her lips. If Brent turned out to be the good-hearted gentleman she suspected, she'd owe Bob big-time for asking her to work tonight.
"Grace?" He knocked. "It's Brent Patterson."
She took a deep breath and turned the inside lock before pushing open the door. "Hi Brent."
He stared for a moment. "You're a lot prettier than I thought. With you on my arm, I'm going to be the proudest man at the party."
The way he looked at her, she felt like the loveliest woman in the world. "Thanks. You're easy on the eyes too." She stepped outside. "So where's this party?"
"At the Benson's farm."
"Jim Benson? He's my dad's best friend."
"Small world." He grinned, doubling his good looks and making her knees go weak. "Jimmy Junior is my best friend."
Locking the door with a key, she breathed a sigh of relief. Brent had to be a good man if the Bensons associated with him. "I'm ready," she said, pocketing the key.
Offering his arm, he said, "Ma'am."
Definitely a gentleman. Dad's going to love you.
"I'm so glad I called tonight." Opening the passenger door, he helped her into his truck.
Trembling with the idea that her life had likely changed for the better, never to be the same, she waited until he went around and climbed behind the wheel. "I'm glad you called too." Merry Christmas to me.