Yeah right, from tomorrow on there will, if not miracles happen tonight (and they rarely happen for Ancestral Legacy) not be any regular homepage for the band. This is due to several factors, I'll explain it roughly. We had a Canadian webhost for many years who was just like a dream, everything worked (unless I myself fucked up), payment was easy and servers were reliable. Then, last year, the services was taken over by a company from the glorious United States, and the crap began. First there were some fuck-ups that prevented all our mp3's on the page to be downloadable, this was due to a image file which had the wrong name! And this file I didn't know even was there, and if so it had been there for a long time causing no trouble.
Later, when the annual payment was due, I thought this was piece of cake, but how wrong I was. I had to fill in credit card information, should be an easy thing, but my address info didn't match the one that is valid now, so I tried to change that, but this was impossible. There were also no option to fill in country, so maybe we were the only foreign customers? Also we had to choose which US state we live in, which is none, and there were no option for that. SO I tried to fax them a scheme they had on their page. The fax number was without any international prefix, another proof that they only have national customers. Well, this wasn't the hardest to add, but when the fax was scanned I only got a message that it couldn't be delivered.
I COULD have sent a mail or contact billing about the matter, but when all the options I tried, failed, I feel they've got enough chances in delivering decent service. I don't know when we have the site up again, and if we can keep the domain name. We can only wait and see.
Oh, and the card information they have is now invalid, as the card was closed today, the case is that I used it in Spain earlier this year, and there has been a severe card information theft around there. So even if our webhost had plans on draw the money on the expiry date (tomorrow), it won't happen. How bloody fantastic.
Have a nice week everybody!
Eddie