Ok, so the last tech guy who came out was apparently the guy who set up our cable and internet. (Even though he was the dude who treated me like a little girl and expected me to love Lifetime, he actually was very good at checking everything to make sure it was working.) Now, apparently he did the same thing when he came out to check the internet the other day. Went over everything, double checked, etc. Even gave my bf his personal number and told him to call the next day to make sure things still worked. It also sounds like there have been complaints about the service guys that this guy was pissed about. He said he was going to look into that as well. Of course we've complained, but I'm not sure if there are others. I'm assuming he's getting yelled at for the coworker's stupidity, which is never fun.

On the plus side, we did find out that our neighbors on both sides have been having Charter problems too. Hell, there was another Charter truck outside the house later that afternoon that went next door. HA! So guess what? It was never our problem!! Turns out it was some outside cable that was affecting all three houses. Oh, what's that Charter? Are you crying now that you actually have to accept the blame on this one? Aww, poor little baby… Hope you choke on those tears you worthless piece of crap company. We'll definitely be following up and getting money back over this issue…