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The Orange Menace



Last Updated: 6/9/2007

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Gender: Male
Status: Single
Age: 30
Sign: Scorpio

State: Alabama
Country: US
Signup Date: 3/7/2007

Who Gives Kudos:

Max (2)
(2)
Nick Shane (2)
Wednesday, March 07, 2007 

Current mood:  cranky
Category: News and Politics
Last night I filed a complaint with Cingular regarding my outrageous phone bill. They said it would take 72 for me to get a response. I also filed a complaint with the Better Business Bureau (BBB) last night.

Today I got a response from Cingular regarding my BBB complaint. Unfortunately, their response was that they will get back with me "soon."

Hmmmm.

Well, at least somebody returned my call today. Yesterday I spent 52 minutes on hold only to have my call dropped and another 36 minutes dealing with a customer representative who was not able to help me because of the staggering amount ($8,677.29).

If you have a problem with your cell phone company you can file a complaint at www.bbb.org.

Now I am headed to the FCC website to file a complaint there. There needs to be a safeguard that protect consumers from ridiculous charges. I know credit card companies turn off your card if you go buy furniture and charge thousands of dollars. There is no reason why phone companies can't do the same thing.

Wish me luck.


4:07 AM
 
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Back to Blog List | Next Post: This should have been my first blog - I hope it answers your questions.
JAQUILLA: im still the same old GEE

 
WHAT HAPPENED.. YOU DID NOT HAVE A UNLIMITED MEDIA PACKAGE .. IM SURE...
 
Posted by JAQUILLA: im still the same old GEE on Wednesday, March 07, 2007 - 3:16 PM
[Reply to this] 
The Orange Menace

 

I guess I will have to do a second blog to explain what happened.

 


 
Posted by The Orange Menace on Thursday, March 08, 2007 - 12:58 AM
[Reply to this] 
Matt St. Amand

 
What are the details behind this bill? 

I'm no fan of corporate America -- my sympathies automatically lie with you. 

If I read the above correctly, the charge is legit, but you feel that Cingular should have cut you off before the bill reached $8,677.29?

Good luck!

 
Posted by Matt St. Amand on Wednesday, March 07, 2007 - 10:44 PM
[Reply to this] 
Max
Max Haas

 

to be completely honest, you were not robbed of $8677.29.

about $50 is what you should have payed. therefore, you were robbed of $8627.29.


 
Posted by Max on Friday, March 09, 2007 - 12:10 AM
[Reply to this] 


 

I just watched a video on bestofyoutube.com about something like this, I think it was verizon though.  He went to Canada and was quoted .002 cents per kb, but was charged .002 a dollar.  He should (maybe he is?) do what you are doing.  I'm definitely sharing your blog (and profile) with others.  Welcome to my Top 24.

Good Luck!


 
Posted by on Sunday, March 11, 2007 - 11:45 PM
[Reply to this] 
The Orange Menace

 
Thank you!
 
Posted by The Orange Menace on Monday, March 12, 2007 - 12:43 AM
[Reply to this] 
Nick Shane

 
dude, that sucks, i was readin one of jon reeps blogs an i saw ur profile so i clicked on it an read this. im really sry to hear bout this an im even more sry cuz i have cingular. well keep fightin an everything will probably work out
 
Posted by Nick Shane on Thursday, June 21, 2007 - 1:27 AM
[Reply to this] 
The Orange Menace

 
I just got a letter today from my Attorney General and I have a complaint still active on file.

Thanks!
 
Posted by The Orange Menace on Thursday, June 21, 2007 - 1:28 AM
[Reply to this]