This is from my stepson: Toyota of Lewisville - beware!   Here is the review I posted on google and Toyota -

I came in for an express lube oil change, engine air filter replacement and
cabin air filter replacement. When my vehicle was returned to me, I heard a
loud rumble from the engine, approaching the exit to the dealership parking
lot. Apparently the service tech didn't hear this before he returned my
vehicle to me. I took the car back in, popped the hood and showed the
service director that my oil filler cap was sitting on the intake instead of
capped onto the engine, with oil spilled onto my engine. They put the cap
back on, cleaned off the engine and returned my car. As I drove off the lot,
I continued to hear the loud rumble as the engine sounded like it was
wheezing & sucking in air, and a plastic buzzing / grinding / vibration upon
acceleration. I took the service manager for a drive and he confirmed my
observations. They took my car back in. Hours later, it turns out, the tech
hadn't put on the engine air filter back on correctly, as the buzzing was
from the filter (put on only half way) vibrating plastic on plastic, under
the hood. In summary, I was charged $85 for parts & labor for the engine air
filter and cabin filter (excluding oil change), intense aggravation, several
hours lost of my valuable work time, and a crap job on what is a very simple
and basic routine service. When my car was returned to me the 3rd time, it
appeared to be okay. I am hoping there was no engine damage from this
dealership mistreatment of my vehicle. At the very least, if there was any
desire for building customer relationships, they would have offered me my
money back to compensate for this mess (I did ask for this and was denied).
I am extremely disappointed and terrified of the express lube operation.
This is entirely unacceptable for high-priced dealership service.