This post was written by Matthew Kraft (@MKraft) spends entirely
too much time online. One of these days that will pay off, as will all
those years he spent reading obscure literature in grad
school.
Last week I was researching Swine Flu/H1N1 for a client, using Twitter.
The WHO had just upgraded the pandemic to Phase 6, so lots of people
were talking about it. This looked like it would make my job easy--use
Trending Topics to take the temperature of the Twitterverse, as it
were. It turned out to be more like getting a room full of
kindergartners to tell you about their pets while an ambulance screams
by - you may get some information, but it's mostly useless blathering
and screaming.
Trending Topics has the possibility to be a really useful tool, from
both a research point of view and a marketing perspective. Want to find
out not only what the Twitterverse is talking about, but *how* they're
talking about it? This is your place. It's zeitgeist central for the
hottest communication tool on the planet. However, since Trending
Topics came to the front of everyone's twitter homepage, the increase
in spam is immense. Today, it's a pretty safe can bet that any
trending topic is half-full of bandwagon-jumpers and coattail-riders,
spammers who throw up topic keywords just to get on the front page of
results.
This phenomenon wouldn't be so bad were it not for three things:
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