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So I'm on my first business trip in two years to Warwick, Rhode Island and I chose to stay at the Radisson. Why did I choose Radisson? 1) unlike many other hotels in my company's system - this one didn't say it was under construction (which it is), 2) Food - the kitchen is partially open and I can sit in a conference room to eat so it's not a lie but clearly not dinning either, 3) work out facilities (I just want to hope on a bike for half and hour and watch sports center) - that's a block away - no, I'm not getting dressed and walking to a non-Radisson facility with god knows who.
Their customer service center doesn't open until 9:00 AM EST, hello, business travelers are up and checked out and in meetings by that time.
They have a form on their website for comments and feedback but it just has one field for the city and no submit button - I tried several browsers.
So bottom line is, Radisson sucks, they lie by omission and they definitely don't want to hear about it.
Too bad for Radisson, but I blog and I'm pissed. My little post may not do a whole lot but something like a million zillion billion people start blogs ever 2 seconds, so if every person that got screwed by Radisson recently posts to their blog then they'll have a pretty big problem.
Thanks Radisson, Rhode Island for sucking so much, this is my first post in over a year - enjoy!
12:05 PM
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