I'm going to try to make this as quick as possible because I'm at work.

I recently took my still under warranty laptop into Best Buy because I have been having some problems with the Wi-Fi antenna, and, more recently, the CD-ROM drive. The antenna has been a problem for awhile: when I turn it on the computer often slows to a chug. The CPU usage approaches 100% and most applications hardly function. As soon as a turn it off, everything is fine. Additionally the problem seems exacerbated or quelled depending on where I put pressure on the laptop itself. This has always seemed to be a hardware problem. Possibly a new Wi-Fi antenna will fix it, or possibly the problem is more deep seated. At any rate it seems obvious to me that it needs to be fixed on a hardware level. The CD-ROM, a new addition, will either similarly chug up the computer, or simply disappear. That is to say, I don't have access to it. Occasionally it will then reappear for no apparent reason.

So I took it in, told the Geek Squad my troubles and abandoned my computer for two weeks while they fixed it. When I got it back I was told they replaced the hard drive. This seemed odd but what was more infuriating was that they did not re-install the operating system. Installing the operating system is a pain but more to the point there is no way that they could have checked to see if they fixed the problem without re-installing it.

And, indeed they did not fix the problem. Though the Wi-Fi is slightly less problematic, it is still obviously there. The CD-ROM seems to have gotten worse. Because I don't have a car the whole affair is more of a pain in the ass than it already is. I can't simply drive over to Best Buy and yell at them, I have to wait for the kindness of others. More to the point, however, it annoys me to no end that I asked them to fix a problem and they simply did something completely different that had absolutely no effect.

I've been trying to think of a good analogy for this situation. For whatever reason it comforts me to transplant the absurdity of the situation to other venues. The first analogy I came up with, which my friend described as 'middling' was: It's like going to Qdoba, asking for a burrito, and getting a fork.

Personally I like it, but this morning I've come up with something, perhaps, slightly more relevant, though it's far more complicated: Let's say you take your car in to get repaired. Every time you switch the radio on, your left blinker turns on as well and your headlights start blinking. This seems to get worse when driving on a bumpy road. Also, recently your power windows don't work. So they take your car for two weeks and when they return it they tell you they've replaced the engine. Did you start up the car to see if that fixed it? No. Sorry we didn't have the time.

Now, typing that out, it seems less than clever. So I'm asking you, come up with something analogously absurd.