Ok, let me start off by saying TIME WARNER CAN KISS MY ASS!
Now that that's out of the way....this all started a couple of weeks ago...we are buying a house and the people that were living there had not cut off their cable, which in turn means we can't have ours transferred until theirs is cut off. So I called after they finally told me that the people had the service turned off, this is where it gets good. So apparantly with all the "college kids" coming to town, TW can't transfer my services for 2 weeks because they are SO busy. I said are you serious....2 weeks without cable, internet and phone...you've lost your fucking mind. Well they said I could have the internet and cable hooked up but had to change my phone number. I went on to tell them this is the 21st century and people have to live by these things, I also told them they needed to hire more people if they can't handle the calls coming in....and went on to tell them I will be switching my service to Grande because they can have it turned on sooner. Well skip to today....come home and we're sittin' here doing our thing, and the cable shuts off. I go outside and low and behold there's a dude coming off the ladder, so I said excuse me (with my hand on my hip) he said, oh yes...you have a transfer? I said NO....WTF, I think after bitching at the dumbass people at TW they put in a request to transfer and have my services cut off before I even move out!!!! GOD I WANT TO SCREAM. So he called the dispatcher people and so I had to go over the whole damn thing with her....and I told her that the reason I am switching is because they cannot get their shit together over there and that it'll take 2 weeks to have anything turned on. She said ok and scheduled my total disconnect for wed. Jack said he was sittin' inside for a while and was like shit I better go check on her, she's probably beating the shit out of him. lol But here's my thing...you'd think after someone has been with them for 7-10 years that they'd at least TRY to do something about it, instead of hookin' up other peoples stuff that probably is not getting everything that we have (phone, internet and cable, hd and dvr). Now back to my story....SO I called Grande and they said that yes I will have to lose my number (which FUCKING SUCKS) but they can still have it hooked up faster than TW. So it's the whole fucking phone system that is the hold up for everything....so the girl at Grande said to call TW and have them put the little message thing on the phone that says the number has been changed...the new number is....blah blah blah....WELL they don't do that....I was again like WTF....I told the girl, I might as well shoot myself cuz anytime I have business that needs to be done, noone can FUCKING help me....so now i'm stuck with a new number and grande is coming out on sat. Everything we have signed up for and resumes we've sent out have our other number on it....oh well I guess....I told Jack everytime I see a TW truck Im throwing eggs...I will keep a cooler in the car full of'em!