I don't usually share personal financial information... but I had something happen today that I feel the need to share with everyone in hopes that having this knowledge may prevent you from having a similar issue...

 We contacted Verizon a few weeks ago to see how we could optimize our plan... they made changes without sharing all the details and removed my unlimited texting without telling us on June 21. I go into the store on July 4 to get a new phone... the store employee saw the issue and changed it back without even mentioning it... we had no clue. Got a bill for $430 just in texting overages!!!

 Upon calling Verizon, they refused to see THEIR error and tried to stick us with the bill. $430 for texting between June 21- July 4... after arguing and fighting it, and contact the Better Business Bureau, Verizon finally reversed the charges... sneaky bastards... watch your bills people... these big companies are stealing from us little people all the time. We need to take a stance!